Customer Success Lead
- Locations
- San Francisco, California, United States · New York City, New York, United States
- Department
- Customer Success & Support
- Employment type
- Full-time
- Workplace
- Hybrid
- Salary
- $265,000–$320,000 / year
- Posted
- 13 days ago (Oct 29, 2026)
As Customer Success Lead at Perplexity, you’ll lead the team responsible for helping enterprises adopt Perplexity Computer and our API products, turning adoption into measurable business value. You’ll own the customer success strategy and operating model, lead CSMs across customer segments, and be accountable for gross and net revenue retention across the post-sale book, with expansion targets…