Director, Customer Experience Strategy & Operations
- Locations
- San Francisco, CA · New York, NY · Tempe, AZ · Sunnyvale, CA · Ann Arbor, MI · Chicago, IL · Washington, DC · Seattle, WA · Los Angeles, CA
- Department
- 621 Support Management
- Posted
- 4 months ago (Jun 5, 2026)
About the Team The Customer Experience team serves as a foundational operations pillar at DoorDash, dedicated to resolving friction within the last mile. We architect and oversee an expansive global network of support centers, obsessing over the user journey to ensure every interaction is seamless and reliable. Our mission is to scale a best-in-class support infrastructure that advocates for our…