SME, Support Systems Specialist
- Location
- India
- Department
- Gen AI Operations
- Posted
- 5 months ago (May 1, 2026)
Scale is looking for a Support Systems & Routing Specialist to own and optimize the core infrastructure powering our contributor support operations. In this role, you will be responsible for configuring and maintaining systems like Zendesk, designing routing logic, and building scalable frameworks that ensure tickets are assigned accurately and efficiently. As our operations continue to grow,…