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Enablement Manager (Support)

Scale AI

Location
Mexico City, MX
Department
Gen AI Operations
Posted
2 months ago (Jul 27, 2026)

Role Summary The Support Enablement Manager builds and scales the training, onboarding, and quality-assurance programs that power a high-performing contributor-support team. The role owns the full enablement lifecycle — from designing and delivering onboarding curricula to formalizing QA frameworks that drive measurable improvement across the support organization. Enablement priorities are set in…

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